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Improvement of IT infrastructure management by using configuration management and maturity models
João P. Serrano, Rúben F. Pereira
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Background and purpose: This research aims to investigate which benefits one may expect using Maturity Models in Configuration Management (CM) domain. CM is a support process that helps organizations have better management of their infrastructure. Its importance, in the Information Technology (IT) ...
Leto: 2020 Vir: Fakulteta za organizacijske vede (UM FOV)
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